Agile Development: What is Agile?

Written by Kelly Schreiber
Published on 25 Jul 2017

Agile Development is a type of software design methodology that emphasizes customer satisfaction by optimizing the development process through various strategies. There are many types of Agile Development, including:

  • Scrum
  • Lean Software Development
  • The Kanban Method
  • Extreme Programming (XP)
  • Crystal
  • Dynamic Systems Development Method (DSDM)
  • Feature Driven Development

All Agile methodologies have certain principles in common that contribute to their ...

Lean and Agile

Written by Dr Timothy Mansfield
Published on 21 Jul 2017

Over the last 15 years, Agile development has transformed the way software is specified, briefed, designed, built and deployed. You've heard the term (possibly from us), but what is it really? How is it different? Why is it good? And when is it bad?

Recently, a related method called Lean Startup has been revolutionising entrepreneurship and innovation. How does ...

The future of GLAMkit and CRMs

Written by Dr Greg Turner
Published on 18 Jul 2017

Our projects for ACMI and SFMOMA were great successes, but they’re only the beginning of what can be accomplished by having GLAMkit talk to Tessitura or other CRMs. Let's see what else we can do…



Connecting Tessitura with a museum website makes it possible to store and act on individual history to personalise a visitor’s experience ...

Case study: Integrating Tessitura and SFMOMA

Written by Dr Greg Turner
Published on 13 Jul 2017

 Method: A fully integrated purchasing and payment interface.

The SFMOMA website was a large, intricate build. The website was the first expression of SFMOMA's new brand, and needed to sell tickets and memberships in advance of the opening of the new SFMOMA building in San Francisco.

We completely replaced TNEW, integrating GLAMkit with a Tessitura middleware built in .NET ...

Case study: Tessitura and the Australian Centre for the Moving Image

Written by Dr Greg Turner
Published on 11 Jul 2017

Method: Integration by linking to TNEW

We built the website for ACMI very quickly: from brief to launch in three months. We could deliver because GLAMkit, our CMS for the cultural sector, is ready-made for museum websites.

IC has done the hard work of nutting out common requirements for galleries and museums, so a huge benefit of going with them ...

How do you integrate with Tessitura?

Written by Dr Greg Turner
Published on 6 Jul 2017

You’ve decided Tessitura is the CRM for your museum. In theory, not integrating with Tessitura is possible. Tessitura has its own ecommerce interface for selling tickets (TNEW), and it’s possible to redirect people to that site from yours. But what seems easy at first often creates a lot of work in the end.

Hard manual labour versus integration ...

Two things your museum CRM must be

Written by Dr Greg Turner
Published on 4 Jul 2017

Simplicity is the hallmark of a great Customer Relationship Management system. Put fancy features lists, bells and whistles to one side because a CRM only needs to be two things: easy to use and easy for external systems to talk to.


If your museum has never had a CRM, it’s easy to be tempted by CRM vendor’s checklists ...

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